Privacy Policy
NeuroSenseBehaviour is dedicated to safeguarding your privacy and handling your personal information responsibly and securely. This privacy policy explains how we collect, use, share, and protect your data when you engage with our therapy services or use our website.
You agree to the practices outlined in this policy by accessing our website or using our services. We encourage you to review this document carefully.
1. Information We Collect
We collect personal information to provide therapy and educational services, including but not limited to:
- Personal Identification Information: Name, contact information (email, phone number), address, and any other details required for communication.
- Child-Specific Information: Age, diagnosis, developmental history, therapy goals, and progress reports.
- Usage Data: Information on how you interact with our website, including IP addresses, browser types, and site activity for analytical purposes.
2. How We Use Your Information
The personal information we collect is used to:
- Provide therapy services, including:
- ABA (Applied Behaviour Analysis)
- Occupational Therapy
- IEP (Individual Education Programme)
- Sensory Play
- Speech and Language Therapy
- and NLP (Neuro Linguistic Programming) sessions.
- Communicate with you regarding therapy plans, updates, or upcoming sessions.
- Develop individualised therapy goals and track progress.
- Improve our website and services based on user feedback.
- Comply with legal and ethical obligations related to therapeutic services.
3. Data Sharing
We take your privacy seriously and only share your personal information under the following circumstances:
- With Therapy Professionals: To deliver the required therapy services.
- With Third-Party Service Providers: To facilitate administrative tasks like payment processing or IT support.
- For Legal Compliance: To comply with laws, regulations, or legal processes when necessary.
- With Your Consent: We may share information with other parties only if you provide explicit written consent.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our website’s functionality. These technologies allow us to analyse site usage and provide personalised content.
You may control cookie settings through your browser. Please note that disabling cookies may limit certain features of our website.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal and ethical requirements.
Your Data Protection Rights
As a client, you have the following rights regarding your data:
- Access: Request a copy of your personal data stored by us.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your data, subject to legal or ethical obligations.
To exercise your rights, please contact us using the details provided below.
6. Confidentiality and Ethical Practices
At NeuroSenseBehaviour, we uphold strict confidentiality standards:
- Identity Protection: We do not share or reveal the identity, photographs, or personal details of any client or child undergoing therapy.
- Parental Access: Parents are welcome to visit the facility to observe therapy sessions and gain insights into their child’s progress while respecting our ethical guidelines.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or our website. Please review this policy regularly to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns regarding this privacy policy or the way your data is handled, please reach out to us:
NeuroSenseBehaviour
Email: nsb@neurosensebehaviour.com
Phone: +92 332 0406111
Address: Plaza 184, road 16, intellectual village Bahria phase 7 Rawalpindi Islamabad, Pakistan